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Rodd Hotels and Resorts Receive National Award for Tourism Excellence in Human Resource Development

For Immediate Release - November 03, 2010

CTHRC-sponsored Award Recognizes Strong HR Practices of Maritime Hotel Chain

(Gatineau, Quebec – November 3, 2010) with properties throughout Prince Edward Island, New Brunswick, and Nova Scotia, took home the top prize for Human Resource Development at the Tourism Industry Association of Canada's Tourism Leadership Summit. The award, which was presented by Canadian Tourism Human Resource Council (CTHRC) President Wendy Swedlove, recognizes a business that has demonstrated a commitment to professionalism in the Canadian tourism workforce through professional recognition, training, and excellence in human resource management. Mary Lou MacFarlane, Human Resources Manager for Rodd Hotels & Resorts was in Gatineau to accept the award.

An award-winning chain with properties throughout the Maritimes, Rodd Hotels and Resorts treats both its guests and its staff to the same warm hospitality. Their efforts have paid off with a low turnover rate and the high number of seasonal staff that return to work at the chain year after year.

Rodd Hotels and Resorts offers a wide variety of professional development opportunities to their staff. The chain is working toward certifying all of its Housekeeping staff and Supervisors with emerit® professional certification. Upon successful completion of emerit® certification, employees receive a wage increase. Other professional development opportunities include general staff training and in-house supervisory courses offered on a variety of topics. Cross-training is also available to any employee who would like to work in another department.

Mark Rodd, President & CEO of Rodd Hotels & Resorts adds, "We are very proud of this award and the achievements that have been made by our staff. There is something special when you are honored by your peers and even more special when the award is directed toward the staff. The dedication of our staff throughout the Maritimes, I believe, is second to none."

As well as providing comprehensive training opportunities, Rodd Hotels and Resorts offers its employees a variety of perks and benefits to ensure that employees are healthy, active, and engaged in the workplace.

The chain participates in a variety of local, provincial, and national activities to build the future tourism workforce by providing employment and internship opportunities to workers from a variety of labour pools, including mature workers, new Canadians, and tourism students at local colleges.

"Quality HR practices are vital to the success of tourism businesses in Canada," states CTHRC President Wendy Swedlove. "Our provincial partners in the Maritimes have always valued the commitment to HR shown by Rodd Hotels & Resorts, and their strong support for emerit® training and professional certification."

About the Canadian Tourism Human Resource Council (CTHRC)

The Canadian Tourism Human Resource Council (CTHRC) is a national organization that facilitates and coordinates human resources development activities which support a globally competitive and sustainable Canadian tourism sector. They are also part of a network of tourism education councils across the country that work together to establish and implement emerit national occupational standards, tourism training and professional recognition that help the tourism sector improve financial performance by improving people performance. For further information on CTHRC visit and on emerit products and programs visit or call 1-800-486-9158.

For more information, please contact:

Jon Kiely
Vice President of Communications
(613) 231-6949

Mary Ellen Davies
Director of Sales & Marketing
Rodd Hotels & Resorts
(902) 629-2310

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Rodd Hotels & Resorts
PO Box 432
Charlottetown, PE C1A 7K7
Phone: 902.892.7448
Fax: 902.368.3569
Toll Free: 1.800.565.RODD (7633)
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