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Privacy Statement

Terms and Conditions

All material found in the pages of this Web Site is protected under the copyright laws of Canada, the United States and of other countries. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Web Site may constitute trade-names, trade-marks or service marks of Rodd Hotels & Resorts ("Rodd") or its affiliates, or Rodd or its affiliates may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this Web Site does not imply that a license of any kind has been granted to anyone else.

You are free to download the material posted on this Web Site for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or 'frame' it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this Web Site.

Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this Web Site, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.

Rodd Reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images of Rodd and its affiliates found on this Web Site.

Disclaimer of Warranties

Rodd has compiled the information on this Web Site for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this Web Site or which may be downloaded from this Web Site, including text, graphics and hyperlinks, are provided 'as is' and 'as available'.

The information and material contained in this Web Site are believed to be accurate and complete at the time of their posting. Although Rodd attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and Rodd does not warrant their accuracy, completeness and currency at all times.

In addition, Rodd does not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaims liability for errors or omissions in any software algorithms.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.

Exclusion of Liability

In no event will Rodd be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this Web Site, any software algorithms available on this Web Site, nor with any hyperlinked Web Site or for the use of or the inability to use such material, software algorithms or hyperlinked Web Site by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Rodd is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by Rodd.

Links to Third Party Web Sites

Rodd does not control any third party Web Site and is therefore not responsible for the content of any linked Web Site or any link contained in a linked Web Site. Rodd provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Rodd of the linked Web Site or any information contained in it.

No Unlawful or Prohibited Use

As a condition of your use of this Web Site, you warrant to Rodd that you will not use this Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Rodd may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Web Site, Rodd is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Web Site. You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Rodd will fully cooperate with any law enforcement authorities or court order requesting or directing Rodd to disclose the identity of anyone posting any such information or materials.

Confidentiality and Privacy

Rodd believes that your personal information deserves protection. While you can visit the site without registering or providing any personal information we may need the following information in order to process your requests or to enter you in any promotional contests: your name, e-mail address, mailing address and/or telephone number.

If you are making a reservation, you will be directed to a 3rd party proprietary Web Site booking engine operated by iHotelier Corporation. Please refer to their detailed Privacy and Security Policy posted on the reservations page.

What Information Do We Collect?
There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs ("Personal Information"). For example, we may collect Personal Information such as information collected when you make a reservation for, or register or use the facilities of, or stay at one of our hotels or resorts. At times, we conduct surveys to better understand the needs of our customers. We may also collect Personal Information from entries made to contests and from visitors to our Web Site located at When we request Personal Information you will be given the choice to opt out of providing such information. Please contact us at 1 800 565 7633, email:, write: Rodd Hotels & Resorts, PO Box 432, Charlottetown, Prince Edward Island, Canada, C1A 7K7, or advise the Front Desk at any one of our hotels or resorts if you do not wish to share this type of information.

How We Use Your Personal Information
Your Personal Information may be used for the purpose of providing you with services at our hotels and resorts, servicing your requests, improving our services, developing and informing you of additional services provided by Rodd, or by any direct or indirect affiliate or our business partners that may be of interest, or answering questions you may have.

Occasionally, we will send you communications with information, which may be useful to you, including information and offerings about our services or those of our affiliates or third parties unless you decide to opt out in the manner described below.

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated in this Privacy Policy.

We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.

In the event that we disclose your Personal Information to an affiliate or third party, and if you give your consent to such person to collect, use, disclose or communicate such information for new or different purposes than those set out in this Privacy Policy, then you agree that, to the extent permitted by law, such person may collect, use, disclose and communicate such information for those purposes as well as for those set out herein.

What If We Change Our Privacy Policy?
Rodd reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will notify you of the changes through this Web Site. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.

Other Uses Of Information Provided
By providing any Personal Information to Rodd, you grant to Rodd and its affiliates an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt and develop derivative work based upon, or derived from, such information in any form, with the right to grant sub-licenses provided; however, no use may be made of Personal Information in contravention of the terms of this Privacy Policy.

As the Internet is not yet a fully secure medium and therefore complete confidentiality and privacy cannot be ensured, Rodd will not be liable for any damages resulting from the transmission of confidential or Personal Information to us.


Rodd uses cookies to enable enhanced personalization. "Cookies" are strings of text that a Web Site transmits to a user's computer. The cookie(s) passed to you are anonymous. They do not reveal your personal identity, they will not follow you throughout your travels on the web, nor can they capture private data. Rather, cookies are used to establish a user session and to allow our server to correctly provide users with the appropriate frames and content. We track the usage of our Web Site in order to modify it according to our visitors' needs. Please understand that any data captured from this system is for internal use only and is not shared with anyone else unless explicitly stated at the time of capture. If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on this Web Site.

Miscellaneous Terms

We reserve the right to change these terms and conditions at any time without notice by posting a new or revised set on this Web Site.


Rodd welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to this, or any other issue.

Contact Us

Rodd Hotels & Resorts
PO Box 432
Charlottetown, PE C1A 7K7
Phone: 902.892.7448
Fax: 902.368.3569
Toll Free: 1.800.565.RODD (7633)
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